Ideally, your vendors provide you and your team with reports that are an integral tool to measure key performance indicators, assist with monitoring current processes and guide your monthly budgets and projections. Depending on your role in the Revenue Cycle (Business Office, Patient Access, CFO,) customized and easy to understand data is necessary, but often difficult to [...]
For best results and timely reimbursements, follow-up needs to be rigorous and consistent. RCA has heard from multiple clients that their eligibility vendors failed to stay on top of accounts and the money eventually ran away from them. Noncompliance and difficult patients are pain points that are made easier through constant contact and account monitoring. [...]
RCA is dedicated to building strong and lasting relationships with our partners. This has remained a focus for us since our inception 28 years ago. We have discovered that there are 4 key relationships to maximize your eligibility, including our relationships with partners, governmental agencies, case management, and patients. Partner Facilities: Maintaining close long-term relationships [...]
During this time of year, we realize that you may be inundated with tricks, but RCA only offers treats! We strive to not only provide the best service for our partners, but also continue to increase revenue, while decreasing the workload for your current employees. So you may be asking what do we have to [...]
EXPERTS IN THE FIELD WITH EFFECTIVE AND FOCUSED TRAINING The eligibility process is complex, difficult and ever-changing, which is why outsourcing this service has proven to be the most profitable decision for hospital systems large and small. Becoming an expert in the eligibility industry requires focused and systematic attention, defined as deliberate practice. To maintain [...]