RCA’s Onsite Methodology

Healthcare is still relationship driven and patient experience has become an important factor in the care of people.  The definition of patient experience as defined by Wikipedia describes an individual’s experience of illness/injury and how healthcare treats them.  Increasing focus on patient experience is part of a move toward today’s patient-centered care.  This includes the […]

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RCA Relationships

Over the course of our 25-year history, RCA has built and maintained incredible relationships with our client partners, their staff and patients.  These relationships have become deep-rooted because we value our partners, their vision and mission, and the causes that they are passionate about.  Accordingly, we have made it a top priority to work closely […]

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Coordinating your methods of COB

Professionals in the Healthcare and Hospital Revenue Cycle industry have seen significant changes the last few years, especially when it comes to patient coverage (i.e. insurance coverage, federally funded programs and other benefits.) To begin combating the complexity of it all, your facility has probably already introduced the process of Coordination of Benefits, otherwise known […]

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Has your facility discovered Pre-Admit Screening services yet?

Qualifying self-pay patients before they become self-pay patients  When RCA rolled out our Pre-admit screening services (years ago) we knew we were headed in a direction that no other third-party eligibility vendor had gone before.  Our clients were very excited about this new service and the overall response from the industry was positive.  Pre-admit screenings […]

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