Follow-up is Key

To ensure timely reimbursements and the best results, follow-up needs to be rigorous and consistent. RCA has heard from multiple clients that their eligibility vendors failed to stay on top of accounts, which inevitably led to lost revenue. Noncompliant and difficult patients are pain points that are alleviated through constant contact and account monitoring. The […]

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Key Relationships

RCA is dedicated to building strong and lasting relationships with our partners. This has remained a focus for us since our inception 26 years ago. We have discovered that there are 4 key relationships to maximize your eligibility, including our relationships with partners, governmental agencies, case management, and patients. Partner Facilities: Maintaining close long-term relationships […]

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RCA Training

Experts in the field with effective and focused training The eligibility process is complex, difficult and ever-changing, which is why outsourcing this service has proven to be the most profitable decision for hospital systems large and small.  Becoming an expert in the eligibility industry requires focused and systematic attention, defined as deliberate practice. To maintain […]

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