To ensure timely reimbursements and the best results, follow-up needs to be rigorous and consistent. RCA has heard from multiple clients that their eligibility vendors failed to stay on top of accounts, which inevitably led to lost revenue. Noncompliant and difficult patients are pain points that are alleviated through constant contact and account monitoring. The […]

For over 25 years, the stability of being privately owned has afforded us the ability to go above and beyond for our client partners to achieve superior results. Our proven track record outperforms competitors and can be customized to fit the needs of hospitals of all sizes types and ownership structures from the rural 25 […]

RCA is dedicated to building strong and lasting relationships with our partners. This has remained a focus for us since our inception 26 years ago. We have discovered that there are 4 key relationships to maximize your eligibility, including our relationships with partners, governmental agencies, case management, and patients. Partner Facilities: Maintaining close long-term relationships […]

Experts in the field with effective and focused training The eligibility process is complex, difficult and ever-changing, which is why outsourcing this service has proven to be the most profitable decision for hospital systems large and small.  Becoming an expert in the eligibility industry requires focused and systematic attention, defined as deliberate practice. To maintain […]

Patients naturally assume everyone they come in contact with at a facility is a hospital employee.  Onsite vendors are often seen as an extension of the facility and should represent the hospital’s values beginning with their first impression.  This is why a trusted partner should work hard to integrate themselves into your facility. Once performance […]