Experts in the field with effective and focused training The eligibility process is complex, difficult and ever-changing, which is why outsourcing this service has proven to be the most profitable decision for hospital systems large and small. Becoming an expert in the eligibility industry requires focused and systematic attention, defined as deliberate practice. To maintain […]
View post →How successful was your new vendor implementation? One thing RCA consistently hears from our new clients is how easy our implementation process was. RCA’s scalability and wealth of knowledge in the industry translates nationwide and our ability to exceed performance expectations, even in breakthrough states, is unprecedented in the industry. In a recent implementation, we […]
View post →Healthcare is still relationship driven and patient experience has become an important factor in the care of people. The definition of patient experience as defined by Wikipedia describes an individual’s experience of illness/injury and how healthcare treats them. Increasing focus on patient experience is part of a move toward today’s patient-centered care. This includes the […]
View post →Over the course of our 25-year history, RCA has built and maintained incredible relationships with our client partners, their staff and patients. These relationships have become deep-rooted because we value our partners, their vision and mission, and the causes that they are passionate about. Accordingly, we have made it a top priority to work closely […]
View post →Professionals in the Healthcare and Hospital Revenue Cycle industry have seen significant changes the last few years, especially when it comes to patient coverage (i.e. insurance coverage, federally funded programs and other benefits.) To begin combating the complexity of it all, your facility has probably already introduced the process of Coordination of Benefits, otherwise known […]
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